AI automation for South African businesses Every enquiry answered in under a minute.
We set up AI-powered WhatsApp replies, follow-ups and bookings that run while you're busy with customers. A person from your team takes over whenever one is needed.
From R4 500 setupPlus a small monthly running fee
- On the official WhatsApp Business API
- A person takes over whenever needed
- Works with your calendar
- 19:42
An enquiry comes in from your website
"Sore lower back. Any availability this week?"
- 19:42
They get a WhatsApp reply straight awayHi Sipho, thanks for getting in touch. We have Friday at 16:00 or Saturday at 09:30 with Megan. Which suits you?19:42 · sent automaticallySaturday please.19:45
- 19:45
Booked and added to the calendar
Confirmation and directions sent.
- Fri
A reminder the day before
"Reply 1 to confirm or 2 to reschedule."
- Sat
The slot is filled. Nobody had to pick up the phone.
Where business leaks away
The business that replies first usually wins.
Speed
Enquiries wait until you're free.
By the time you reply between jobs or after hours, many people have already booked with someone else.
Follow-up
Quotes go out and nobody follows up.
A polite nudge a few days later wins back a surprising amount of work, if anyone remembers to send it.
Admin
The same questions, all day.
Prices, hours, availability, directions. Your team answers them one by one instead of doing the work.
What we automate
The conversations that shouldn't need you
We start with the one that costs you the most, then add the rest when you're ready.
Replies
Instant answers
New enquiries from your website, Google or Facebook get a useful WhatsApp reply within a minute, day or night.
Bookings
Booking and reminders
Customers pick a time, it lands in your calendar, and reminders cut no-shows.
Quotes
Follow-ups that happen
Friendly follow-ups on quotes until the customer says yes or no, so nothing slips through.
Stores
Carts and renewals
Reminders for abandoned carts, failed subscription payments and repeat orders.
Reviews
Review requests
A thank-you after every job, with a one-tap link to leave a Google review.
Handover
A person when it matters
Anything tricky goes straight to the right person on your team, with the whole conversation attached.
In plain English
What the AI does, and what people do
| Automation handles | Your team handles | |
|---|---|---|
| New enquiries | Replies instantly, answers common questions, offers times | Anything unusual, sensitive or high-value |
| Bookings | Books, confirms and reminds | The actual appointment |
| Quotes | Sends follow-ups on a schedule | Pricing decisions and negotiation |
| Complaints | Acknowledges and hands over straight away | Every complaint, personally |
We write every automated message with you, in your business's voice, and you approve it before it goes live.
How it works
Live in about two weeks
- 01
Call and fixed quote
We find the conversation costing you the most business, then send a fixed quote.
- 02
WhatsApp setup
We verify your business on the official WhatsApp Business API and connect your calendar.
- 03
Messages written with you
We write the replies in your voice and you approve every one.
- 04
Switch on and fine-tune
We go live, watch the first conversations closely and improve them in the first month.
One team, three stages
What else we can take off your plate
Book a call
Let's see if we're a good fit.
Answer five quick questions and we'll tell you straight away if we're a good fit. Only then do we ask for your details.
- 1Answer five questionsAbout your business and what you need. No contact details yet.
- 2If we're a fit, pick a timeA 20-minute call on Google Meet or WhatsApp video.
- 3Get a fixed quote within 2 working daysNo obligation. If we're not the right fit, we'll say so.
Questions
Questions about automation
What can AI automation do for a small business?
It handles the repetitive conversations that eat your day: answering new enquiries instantly, booking appointments, sending reminders, following up on quotes, recovering abandoned carts and asking happy customers for reviews. Your team steps in whenever a real person is needed.
Do I need the WhatsApp Business API?
For automation, yes. The free WhatsApp Business app isn't built for automated replies at any volume, and numbers that push it too far can be restricted. We set you up on the official WhatsApp Business API through a Meta-approved provider, verify your business, and connect it to your automations.
Will customers know they're talking to automation?
We recommend being upfront about it, and customers rarely mind when the answer is fast and useful. Replies are written in your business's voice, and the conversation hands over to a person the moment a customer asks for one or the question needs a human.
What does it cost to run?
Setup starts from R4 500, plus a small monthly running fee for hosting and maintenance. Meta also charges small per-message fees for some WhatsApp conversations, which we pass on at cost with no markup.
Does it work with my calendar or booking system?
Usually, yes. We connect to Google Calendar, Outlook and most popular booking and CRM tools, so bookings land where your team already looks.
Is my customers' data safe?
We only collect what the automation needs, store it securely, and set everything up in line with POPIA. You own your customer data, and it's never used to train public AI models.
Ready to stop losing enquiries after hours?
Five questions, one 20-minute call, and a fixed quote within two working days.